COVID-19 POLICY

COVID-19 POLICY

CONTACT DETAILS

Your contact details will be collected on or before arrival including full name, postal address, email address and contact number

If you are visiting me at The Cut Hair Salon your details will be passed on for their records.

Details will be kept on record for 21 days due to the governments track and trace system that is in place for COVID-19.

ALLERGY TESTING

If you are a regular client of mine I may be sending you an allergy test through the post, this test must be applied following instructions a minimum of 48 hours prior to your appointment, you will have received instructions on how to apply the test via email. A digital record will then need to be signed at the time of your appointment.

New clients will require a consultation and allergy test before attending a colour appointment

FACE COVERINGS

All clients will be asked to wear a clean reusable or unused disposable face covering such as a mask, if you do not have one I will provide one at a charge of £1, however I encourage you to have a reusable covering to prevent waste.

Please have your face covering or mask on before entering, if you do not have one I will have one waiting for you at the door but please inform me before you arrive.

I will be wearing both a type 2 medical grade mask and a face visor.

COATS AND BAGS

Please keep what you bring with you to a minimum.

You will be asked to place your belongings in a box next to the styling station, this will fit your bag and a lite jacket or jumper, whilst the weather is good please leave larger items like heavy coats at home or in the car.

In the event you need to bring a coat with you we ask you bring a bag to place your items in.

I WILL BE WEARING A VISOR & MASK

It is mandatory for me to wear a visor and type 2 face mask at all times whilst carrying out any close contact service.

YOUR PHONE

If you wish to use your phone during your appointment you will be asked to place your it in a sterilising box that uses UVC light and kill germs and bacteria within one minute (this is perfectly safe for your phone)

HAND WASHING

You will be asked to wash your hands for at least 20 seconds and then uses an alcohol gel rub that I will provide.

REFRESHMENTS

For the foreseeable future I will not be providing refreshments, for longer appointments I would suggest bringing your own drink (government guidelines suggest only a bottle of water) this can also be sterilised on entry but please be mindful about removing you mask to drink.

COME ALONE

I will no longer be able to have more than one client in the studio or at the salon at any time, if you normally come with a friend or family member you must book separate appointments. Please do not bring children with you. 

SYMPTOMS

In the 2 weeks before your appointment, you, someone in your household or someone you have been in close contact with is unwell you must cancel your appointment. This includes feeling unwell in any way even if think it’s probably just a cold. The three main symptoms of the virus are, a temperature above 37.8 degrees, loss of taste and/or smell or a new persistent cough.

I have put every measure in place to keep myself and everyone else safe, but cannot social distance. If I became unwell I wouldn’t be able to work and could spread the virus 

PAYMENT

Cash will no longer be accepted.

CANCELLATION POLICY

The usual 48-hour cancellation policy is on hold, and a new policy is in place. There will be no charge for appointments cancelled up to 2 hours before your booking. If you do not cancel within 2 hours, you will be required to pay 30% of your total booking amount. Anyone who does not show up will be required to pay the full booking amount.

If you’ve paid a deposit and cancelled within 48 hours, it will be transferable to another date.

CANCELLED APPOINTMENTS

If I start to experience symptoms of the virus, I’ll need to self-isolate for 2 weeks. If I have symptoms or get a positive COVID-19 result, your appointment will be rescheduled.

WHAT WILL I BE DOING TO KEEP YOU SAFE?

As well as all of the above procedures I have put in place I will also be doing the following:

  • A clean gown and towel will be used for every individual and washed after each use.
  • Thoroughly washing my gloves after each use and sterilising them with UV light.
  • Changing and washing my apron after each client.
  • Sterilising all tools used in either a sterilising solution or using UVC lights
  • Deep cleaning my work area in between appointments.
  • Wearing a clean visor for each appointment. 
  • Wearing a fresh type 2 face mask every 4 hours.
  • Doing a Covid 19 lateral flow test twice a week

IF YOU BECOME UNWELL AFTER YOUR APPOINTMENT

If you have suspected or have tested positive for COVID-19 within 14 days of your appointment please contact me immediately.