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frequently asked questions

Frequently Asked Questions


FAQs

Where am I based?

I am based at Rebel Rebel Hair Studio in Oxhey Village, Watford (near Bushey Station)

What hours do I work?
Monday
Closed
Tuesday
Closed
Wednesday
Closed
Thursday
10:00 am – 6:00 pm
Friday
10:00 am – 6:00 pm
Saturday
8:00 am – 2:00 pm
Sunday
Closed

Colour Questions

How do I book a colour appointment?

Online booking is available for existing colour clients and cutting and styling services. We would first need to have a chat about what you are looking to achieve.

Find out how to book your first colour service here.

I’ve never had my hair coloured by you before, can you do it today?

Unfortunately, an allergy alert test is required 2-7 days before your first colour appointment with me. Tests carried out by other hairdressers or colour brands are prohibited.

What is an Allergy Alert Test and why do I need one?

Allergy alert tests must be carried out before I can provide any colour service a minimum of 48 hours before your colour is applied.

To learn more about allergy alert testing and how it can be carried out remotely, click here.

This MUST be carried out for safety and insurance reasons, no colour service can be carried out without an allergy alert test.

I’ve coloured my hair lots of times. Do I still need an Allergy Alert Test?

Yes, unless I have coloured your hair personally in the last 6 months, an allergy alert test must be carried out.

Should I contact you to talk about colour before booking a consultation?

Yes, its always a good idea to have a chat over Whatsapp 07511757133 before meeting for a consultation appointment,

Find out more about booking your colour appointment here.

Do I need a consultation before I have a colour?

A face-to-face consultation is normally needed, especially if it is your first appointment with me. This is to ensure the colour you desire can be achieved on your hair, to quote an accurate price and to book an appropriate time slot.

If you are a regular client and we have discussed your colour options previously, this may not be needed.

What will happen during my colour consultation?

I will determine what colour is required to achieve the look you would like and how we will get there.

I will often take a test piece by cutting out a very small section of your hair.

I will then be able to book an appropriate appointment for you and let you know the best way to create the look you want.

I will also advise you on what colours will suit you and work alongside you to come up with a colour plan that suits both you and your lifestyle.

Do I have to pay for a consultation?

Yes, there is a charge of £25 for a consultation; however, if you decide to go ahead and book a colour, £25 will be taken off of your final bill.

I’m unsure what I want/what suits me can you help?

Yes, I can; I have been colouring hair for many years and will discuss this with you fully during the consultation.

Help! I’ve coloured my hair the wrong colour can you correct it?

It’s ok, you can relax, there is probably something that can be done to help you. I would need to have a consultation and see your hair, but we should be able to correct it depending on the condition and the desired effect.